0800 085 1099 0772 719 8327 (Jack)
0117 908 2956 0741 187 4501 (Kate)
0739 788 6141 0776 846 4500 (Cary)
MON-FRI 9:30am-5:30pm
SAT 10:00am-4:00pm
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Terms and conditions

Booking & Payment

  1. All invoices need to paid on job completion.
  2. Late payment fee will be added to unpaid invoices as follow: 0.5% up to 7 days, then 2% for every 30 days.
  3. 40% deposit payment is due at time of a first day of our work
  4. Final payment is due on day of completion.
  5. Scheduled dates may be subject to unexpected change.
  6. Payment may be made by cash, cheque or bank transfer.
  7. We charge a 2% surcharge on all credit card and Mastercard payments.
  8.  Please note, every quote is only valid for 2 months from issue date.



  • Equipment must be picked up and returned by RENTER.
  • Where a deposit is required for the Equipment it must be paid by the RENTER before the hire period. Deposit balances are refunded upon return to Interior Harmony of Equipment in good condition.
  • Equipment not returned on time will accrue an additional day rental charge plus a £25 per day late return fee.
  • The RENTER shall keep and maintain the rented equipment during the terms of the rental at his own cost and expense. He shall keep the equipment in a good state of repair, normal wear and tear excepted.
  • The RENTER shall pay the OWNER full compensation for replacement and/or repair of any equipment which is not returned because it is lost or stolen, or any equipment which is damaged and in need of repair to put it into the same condition it was in at the time of rental, normal wear and tear excepted.
  • This form serves also as an invoice. Payments should be made according to information on this form.
  • Oak Flooring Supplies is not liable for any injuries or damages that occur while equipment is in possession of the RENTER.
  • Payment and/or authorised processing payment form must be received before request can be approved.
  • We will charge customers for any not repaired damages to the returned equipment i.e. cut cable will be charged £25 plus VAT, other damages will be estimated by our team of engineers.
  • All our equipment is carefully checked by PAT trained engineer.
  • Due to hire an equipment you will be required do show us 2 forms of ID: Photo ID and  proof of address. You will be asked to sign Contract agreement and accept full responsibility for Equipment when is hired. To secure your booking we will collect refundable deposit of £500. Cancellation your booking will result in loss 50% of the deposit.
  • If any machine damage is not reported by the Client at the time of hiring the machine the damage will not be aknowledged by the Oak Flooring Supplies company. Therefore, the Client becomes fully responsible for the above damage. This means charging for the purpose of repairing the damage.
  • If the damage is related to machine and material wear the Client may replace the machine withou any additional costs.
  • If the damage is caused by the misuse of the machine and the materials the Client is responsible for the damage.
  • If the machinery stops working the Client may replace the machine. Our specialists will find out the causes of the damage and will inform the Client which party is responsible for the damage.

We charge a 2% surcharge on all credit card and Mastercard payments.


more terms and conditions you need to read on the page oak flooring shop